Problems? bugs? answers? For all matters construct 14372 of home windows 10 mobile. speak all of it here.
Tip: check out this thread earlier than posting:
windows Insider testing and also you [Recommended Guidelines]
Is your tool behaving oddly, is something simply not proper? that is the location for discussion of software and hardware issues!
right here is some useful information you may discover your self desiring.
some problems with responsiveness and app delays may be resolved through either restarting your cellphone or appearing a tender Reset.
If things get a chunk extra critical, you can favor to carry out a wi-ficult reset or software program reset.
finally, if things genuinely get severe, you could want the software program healing device to get better your cellphone back to running order – head over to the Microsoft FAQ web page for extra information.
make sure you check the wi-filegitimate home windows 10 cellular guide web page as well for some of the most common guidelines and trouble taking pictures guides.
Restarting your phone involves turning it off and then turning it on once more. flip off your cellphone by way of pressing the electricity button till you are brought on to “Slide down to electricity off”. turn your cellphone on once more through urgent the energy button till it vibrates.
A smooth reset is similar to urgent the reset button in pcs and has the identical impact as pulling out the battery of your telephone after which putting it returned in. For phones with non-removable batteries, press the quantity down and power button together until your telephone restarts. Be conscious that after using home windows 10, the voume down and strength button combination can even release home windows feedback. just continue to keep down the buttons for a full 10 seconds so that you can cause the gentle reset. For phones with removable batteries, you may both opt for the button combination or remove the battery after which go back it.
A difwiwireless reset or a software program reset will reformat your telephone through getting rid of all of the person records leaving best the bare OS and wirelessrmware presently hooked up for your smartphone. It does erase records so you ought to constantly maintain wi-fi backup of your smartphone just in case you need to resort to this selection.
The software program reset can be wi-fi by means of going on your phone Settings > device > about > tap on “Reset your cellphone.” you’ll be prompted as soon as earlier than doing this just to be sure. be sure, also, to have the whole thing backed up given that there could be no manner to recover all of your wi-fi.
The difwiwireless reset accomplishes the equal component because the software reset, but can be executed when the smartphone is non-responsive and you are unable to enter into settings. To carry out the hard Reset, “strength off the phone > keep extent Down > press power > preserve maintaining quantity Down till you notice the exclamation (!) display screen, then straight away release the volume Down. Now tap volume Up / extent Down / energy / volume Down. You ought to see the spinning gears and your telephone will reflash the remaining OS version held in recuperation.
The software healing tool is the wi-fi option, for example for “bricked” telephones that would not activate, be charged, and many others. this will be used to both roll returned to a preceding OS version or force an update to a greater modern OS version
recall, when reporting bugs be descriptive! The more facts you supply, the better the risk a person could be capable to help you.
What OS version? Any special situations that have to be mentioned? What have been you doing? what’s the end result? Any blunders codes or messages given? What have you attempted for solutions? What variation of the smartphone are you the use of? unmarried SIM or dual SIM?
Please describe as lots as feasible approximately the bug so others can also try to replicate the malicious program and don’t make hints for solutions which you have already attempted that have failed.
whilst reporting bugs/problems, please also use the home windows feedback app to report troubles immediately to Microsoft. Microsoft don’t actively examine forums searching out human beings reporting problems once they have a statistics series machine built proper into the running gadget. They use WF to examine numbers and prioritise wirelessxes (problems with extra reviews, get sorted faster).
“you could use the home windows comments app to inform us which functions you adore approximately your Lumia with windows 10, or while some thing may be higher.
To release the app, swipe over to the App list, after which choose home windows comments.
See if someone else has given comparable comments by coming into the subject, which includes Microsoft OneDrive.
if you wi-find similar feedback, tap the Upvote or faucet on the remarks to open it, write the trouble info to add details–subject and tap send.
To slim your search to a particularwireless topic, you may filter out the effects by way of choosing the category that suits your remarks the closest. for instance, for feedback approximately the Microsoft OneDrive, select Apps and games > OneDrive.
if you don’t wi-find any comparable feedback, faucet + to feature new comments. pick the correct category and subcategory from the dropdown-list.
enter your comments (the more information the higher!), add a screenshot if you could, and tap ship.
Your comments will routinely add when you are charging your smartphone and related to c084d04ddacadd4b971ae3d98fecfb2a, however you may additionally add the feedback manually by way of tapping … > add remarks facts.”
Microsoft mobile device assist – Get began